At Viaherbs Private Limited, we aim to provide a seamless and reliable shipping experience for our customers. Please review the following shipping information to understand our shipping process and policies.
Shipping Methods
We offer a range of shipping methods to accommodate your needs:
- Standard Shipping: Our standard shipping option delivers your order within 5-7 business days. Please note that this timeframe may vary based on your location and any unforeseen circumstances.
- Express Shipping: For expedited delivery, we offer express shipping services. You can choose this option during the checkout process for faster delivery of your order.
Shipping Fees
Shipping fees are determined based on the shipping method you choose and your location. You will be provided with the applicable shipping fees during the checkout process. Please ensure to review and confirm the shipping fees before completing your order.
Order Processing Time
Upon successful order placement, we aim to process and dispatch your order within 5-7 business days. Please note that order processing times may vary during busy periods.
Shipping Destinations
If you have any questions regarding shipping to specific regions, please contact our Customer Support team at Support@viaherbs.com.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your order during transit. If you have any difficulties tracking your order, please contact our Customer Support team for assistance.
International Shipping
For international shipments, please be aware that customs and import duties may apply to your order. These charges are the responsibility of the customer. To facilitate a smooth international shipping experience, we provide the necessary customs documentation for your order.
Delivery Delays
While we make every effort to ensure timely delivery, unforeseen delays may occur due to circumstances beyond our control. In such cases, we will do our best to inform you of any delays and work towards a resolution that meets your satisfaction.
Contact Us
If you have any questions or require assistance with shipping-related inquiries, please contact our Customer Support team at:
Viaherbs Private Limited
GAT No. 731/1, PLOT NO. 1 NEW SAVDA ROAD,
RAVER, JALGAON MAHARASHTRA 425508
Email: Support@viaherbs.com